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Senior Account Manager

March 16, 2025March 16, 2025

Senior Account Manager

CompanyCritical Mass
LocationNew York, NY, USA
Salary$100000 – $140000
TypeFull-Time
Degrees
Experience LevelSenior

Requirements

  • 2–3 years of integrated digital account management experience, preferably in the digital and performance marketing space
  • A strong ability to handle multiple tasks concurrently and collaborate with remote or decentralized teams
  • Familiarity with social media and a passion for digital trends and innovations
  • Comprehensive knowledge of content management, analytics, digital marketing, eCommerce, and internet technologies
  • Exceptional communication and leadership skills, including outstanding presentation abilities
  • Drive as a self-starter and proactiveness comes naturally. You can see the next move and take the next step on a project
  • Creative and technical problem-solving expertise, with a knack for negotiation and consensus-building
  • Understanding of project management lifecycle, and high-level proficiency with PM methodology + processes
  • A proactive approach to learning and excitement about data analytics

Responsibilities

  • Provide strategic guidance to manage project relationships and ensure client success and satisfaction
  • Build and foster relationships with senior managers in client organizations while offering leadership to internal teams
  • Lead projects to completion, adhering to best practices and cross-functional solutions
  • Facilitate deeper collaboration opportunities that position clients as innovative leaders in digital solutions
  • Share insights on clients’ strategic business initiatives with internal teams
  • Demonstrate industry expertise in structure, trends, initiatives, and best practices
  • Supervise the development of detailed proposals and statements of work with team support
  • Drive growth in client relationships by focusing on revenue generation and account profitability
  • Collaborate with internal creative, strategy, and project management teams to ensure consistency and cohesiveness across campaigns and workstreams
  • Collaborate closely with other agency partners within Integrated Agency Team model

Preferred Qualifications

    No preferred qualifications provided.


TaggedCritical MassFinance & Operations & StrategySales & Account ManagementSeniorStrategic Account Management

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