Senior Account Executive
| Company | Collective Health |
|---|---|
| Location | San Francisco, CA, USA, Remote in USA, Plano, TX, USA, Lehi, UT, USA |
| Salary | $108000 – $187500 |
| Type | Full-Time |
| Degrees | |
| Experience Level | Senior, Expert or higher |
Requirements
- 8 or more years of experience in client success / account management in employee benefits and healthcare
- Professional experience working at a consulting firm, carrier/TPA, digital health partner, or related industry
- Deep knowledge of self insured medical, Rx, dental, and vision plans, financial analysis, account management, and health plan operations and point solutions
- Ability to analyze and interpret data to support client strategy and ongoing initiatives
- Strong communication and presentation skills and expert communication to articulate a compelling story and manage difficult conversations
- Ability to work autonomously and at a rapid pace, within a changing environment
- The demonstrated ability to develop strong working relationships and ensure healthy long term partnerships
Responsibilities
- Be the primary client-facing strategic partner; leading relationship development and executive sponsor connections.
- Own and drive the account’s Strategic Account Plan; aligning with the Collective Health value story with client goals and long-term roadmap
- Lead renewal strategy and upsell opportunities; own pricing discussions, retention and forecasting.
- Lead internal coordination (e.g. clinical insights, product, legal, Practice Areas; escalates and resolves cross functional blockers from the client
- Accountable for overall Client Health; and leading initiatives to maintain client health which include health reviews and account planning with Client Success leaders
- Own the end to end process and actively facilitate the communication of CH ROI and value as part of the annual Year in Review strategy meeting with client executives.
- Lead broker / consultant alignment and strategy meetings with client, broker/consultant and Collective Health.
- Promote Collective Health innovation and guide clients through road map discussions.
- Develop a deep understanding of client goals and objectives and advocate for them with key internal stakeholders
- Articulate Collective Health’s differentiated value proposition with minimal reliance upon subject matter experts
- Demonstrate data-driven solutions and link results to clients’ key priorities and objectives
- Oversee Account Manager activities, including coordination of learning opportunities and insights across team
- Exemplify internal and external leadership and own client accountability including decisions, actions, and processes
- Embrace a culture of learning and continuous improvement
Preferred Qualifications
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No preferred qualifications provided.