Senior Academic Program Specialist

Senior Academic Program Specialist

Requirements

• Bachelor’s degree in Business, Education, Public Administration, or a related field of study or equivalent education and experience
• 4 years’ experience managing and coordinating academic programs and projects
• Strong organizational, interpersonal, and communication skills
• Proficiency in Microsoft Office Suite and data management systems; experience with Workday is highly desirable
• Ability to manage ambiguity, prioritize tasks, and meet deadlines in a fast-paced environment
• Demonstrated initiative and problem-solving abilities
• Ability to manage multiple complex projects with competing deadlines

Responsibilities

• Oversees essential academic programmatic and operational functions for the Center for Computing Education and the Community, Access, Retention, and Empowerment (CARE) Office
• Lead, coordinate, and assist with designing and launching a multidisciplinary academic center and a cross-functional student academic success and retention office
• Oversees multiple complex projects and creates and maintains processes to ensure the effective execution of educational, outreach, and research initiatives
• As a member of the strategic planning team, be responsible for managing the logistics, facilitating financial operations, and engaging internal and external stakeholders
• Responsible for class/course scheduling
• Serves as initial intake to triage and evaluate student concerns and escalate to appropriate parties for resolution if warranted
• Collaborates with academic advisors as needed
• Performs other related duties as assigned

Preferred Qualifications

• Bachelor’s degree in Business, Education, Public Administration, or a related field of study or equivalent education and experience
• 6 years’ experience managing and coordinating academic programs and projects