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Security Supervisor and Driver

Security Supervisor and Driver

CompanyMSG Entertainment Holdings
LocationBurbank, CA, USA
Salary$36 – $40
TypeFull-Time
DegreesAssociate’s
Experience LevelMid Level, Senior

Requirements

  • Minimum of 3-5 years’ supervisory experience (preferred union experience) in the security, law enforcement, or military field
  • Extensive prior law enforcement and/or corporate security experience
  • Substantial executive chauffeur experience
  • Strict confidentiality, professionalism, dependability and situational sensitivity
  • Demonstrated experience interfacing with high level executives from diverse arenas (C-Suite Executive relations is essential)
  • Excellent communication and interpersonal skills
  • Able to schedule and manage intricate travel arrangements and anticipate all contingencies
  • Previous security experience required
  • Prior service as a non-commissioned officer in the U.S. military responsible for leading small units, training, and managing others would be ideal
  • Candidates who have completed a minimum of 60 credit hours of college-level coursework (representing 2 years), or have shown similar self-development through certifications, trade school coursework, etc. are preferred
  • Ability to engage and develop collaborative relationships and influence within team and across functions
  • Demonstrated experience completing reports and documenting staff performance
  • Comfortable with managing conflict and responding to customer problems with a sense of urgency
  • Ability to demonstrate success in managing multiple tasks while under tight deadlines
  • Demonstrated experience in some or all of the following areas: guard force scheduling and management, conducting security advances, training security officers, responding to security emergencies, physical security project management, crowd management and writing security policy

Responsibilities

  • Accountable for daily supervision and leadership of security officers
  • Lead and develop front line colleagues ensuring employees are engaged, upbeat, and capable of delivering exceptional guest experiences in a safe and secure environment
  • Provides logistical support and transportation of Executives, high-profile clients, guests, and family members
  • Execute proactive measures to ensure the safety of the client, i.e. advance work, research, collection of applicable information
  • Ability to check traffic, road conditions and plan alternate routes to ensure an on-time arrival
  • Responsible for maintaining the cleanliness of the vehicle (interior and exterior)
  • Maintains a travel log and any additional billing information/notes as needed
  • Assess, train, evaluate, and coach front line colleagues utilizing previous experience and company provided programs
  • Responsible for various administration items such as scheduling, invoices, incident reports, daily reports, and documentation logs
  • Responsible for ensuring that security office space and equipment is prepared to support security operations
  • Addresses customer concerns, feedback and suggestions in a timely and efficient manner
  • May be tasked with managing or supporting additional security programs that facilitate security operations such as equipment inventory, conducting security advances and walkthroughs for visiting VIP’s, improving team processes, completing long term projects, and representing security leadership to other internal teams
  • Perform other general security duties as needed to support the Threat Management division

Preferred Qualifications

  • Preferred union experience
  • Familiarity with events, sports, theatre operations, within an entertainment venue
  • Demonstrated experience coaching, mentoring and developing staff to perform at high levels and holding team accountable for achieving business goals and objectives