Security Safety Officer Lead-1st / 2nd

A valid driver’s license issued by the Division of Motor Vehicle
Concealed Carry Weapon (CCW) license issued by the Department of Justice (DOJ)
High School Graduate or GED
Typically requires 5 years of experience in security or public safety role that includes experiences in responding to emergent situations and identifying and resolving issues that pose a potential risk to patients, visitors, staff and/or property
Security Officer Healthcare Certification (CHSO) issued by the International Association for Healthcare Security & Safety (IAHSS) must be obtained on a one-time basis within two years of appointment to this role
Illinois team members must have completed State of Illinois 20-hour Basic Security Officer course; for IL sites equipped with firearms, the State of Illinois 40-hours is required
Basic computer skills (Microsoft Word, Excel, navigating a web page, and database entry)
Ability to work a flexible scheduling including off-shifts, weekends and holiday, as necessary

Provides security services with professionalism, fairness, and compassion in even challenging circumstances and in accordance with policies, procedures, and training
Provides front line shift leadership for Public Safety Officer 1 & 2 routine and emergency responsibilities
Provides a secure and safe work environment by monitoring officer compliance with policies, procedures, and processes
Makes decisions regarding the dispositions of apprehension/arrest cases
Rounds on internal customers and attends their meetings to monitor customer satisfaction and service delivery
Coordinates emergency response planning and practice with other Departments and Units
Performs initial performance coaching and acts as a resource to correct or improve individual performance
Serves as the primary internal trainer for the Department

No preferred qualifications provided.