Security Officer – Overnight

Security Officer – Overnight

Requirements

• Excellent communication and guest service skills
• Minimum two years previous Security department experience preferred at a similar quality property
• CPR certified
• Knowledge of hotel operations
• Able to work a flexible schedule, including weekends and holidays

Responsibilities

• Patrolling and monitoring hotel facility to ensure safety and security of guests and employees
• Performing Security Office, Employee Entrance and Patrol operations as outlined in the Standards of Performance Manual for Security Officers
• Thoroughly understanding all Hotel Emergency Response Procedures and responding appropriately to all situations
• Monitoring/controlling access to all facility employee entrances, ensuring that only authorized individuals enter
• Maintaining a visitor sign-in/out log and issuing temporary passes to visitors/vendors
• Inspecting all packages entering and exiting through facility employee entrances, denying access to or removal of unauthorized materials
• Verifying that all materials leaving facility are accompanied by a completed, signed package removal pass, confiscating and turning over to management all materials not properly authorized
• Maintaining signature lists of Management personnel authorized to sign package removal passes
• Patrolling front of house, back of house and exterior hotel areas, reporting any safety or security hazards, unacceptable behavior, or suspicious persons to Security Supervisor for direction and resolution
• Preparing necessary maintenance requests for safety related maintenance requirements identified
• Monitoring CCTV cameras, radio communications, and Fire Control Computers
• Documenting all security related issues and assistance provided in appropriate Security reports
• Logging, storing, and returning lost and found items in accordance with hotel policies
• Enforcing hotel rules/regulations in accordance with Employee Manual and hotel policy
• Monitoring and ensuring compliance to hotel key control policies by all employees
• Interacting with guests in a courteous and professional manner
• Responding to all guest and employee incidents, gathering information, securing area if necessary to preserve evidence
• Completing all daily reports in accordance with the Safety Security Manual
• May operate departmental vehicles to include electric personnel transport vehicles, pick up trucks, bicycles
• May assist in the collection/distribution of employee uniforms
• May assist in the distribution of employee paychecks
• May assist in obtaining materials from Storeroom areas during non-operating hours
• Documenting all after hour storeroom entries, reason for entry, ensuring proper requisition obtained for all items removed
• Assisting other hotel employees in applying Bloodborne Pathogen Exposure Control policies
• Answering department phone lines in prompt and courteous manner in accordance with all Loews hotels standards
• Other duties as assigned

Preferred Qualifications

• Minimum two years previous Security department experience preferred at a similar quality property