Security Investigator
Company | United Parcel Service (UPS) |
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Location | Arlington, TX, USA |
Salary | $Not Provided – $Not Provided |
Type | Full-Time |
Degrees | Bachelor’s |
Experience Level | Junior, Mid Level |
Requirements
- Bachelor’s Degree or International Equivalent – Preferred
- Excellent communication and interpersonal skills
- Must have time management skills and the ability to prioritize and solve complex problems
- Must be agile with the ability to flex work hours. May include split shifts/nights/weekends/holidays
- Must be willing to be on call 24/7 and monitor a corporate cellphone
- Must be able to pass a criminal background check
- Must be able to maintain strict confidentiality
- Be of high moral and ethical character
- Working knowledge of Microsoft Word, Excel, Access, and Outlook
Responsibilities
- Identify and address physical security issues which include facility compromise, equipment theft, and internal/external threat of assigned area
- Work independently and collaboratively with other investigators leading future-focused projects and initiatives for security and investigative enhancements and process improvements which significantly impact security protocols
- Identify innovative opportunities to streamline processes, enhance investigation methodologies, and leverage technology solutions to improve the efficiency and effectiveness of security protocols
- Monitor and resolve facility alarm issues
- Contract and partner with guard services to provide a professional and efficient employee/vendor access control experience
- Independently conduct complex investigations in compliance with applicable laws, regulations, and company policies into unlawful activity and violations of policies and procedures in an efficient, detailed, and professional manner
- Conduct perceptive interviews, both in-person and remotely, with investigation subjects/witnesses, obtain written statements, review CCTV, and analyze investigative data. Properly collect, secure, and document evidence
- Must confidently and professionally articulate investigative findings to UPS Management, Legal Counsel, and/or Local/State/Federal Law Enforcement partners
- Prepare professional, accurate, and thorough investigative reports maintaining well-organized case files
- Analyze investigation result root causes to determine preventive measures
- Prioritize multiple investigative tasks and responsibilities in a fast-paced environment while maintaining positive relations with internal and external partners
- Assist in the development of customized SOP’s for external customers that protect customer product
- Conduct regulatory compliance audits in regulated operation areas
Preferred Qualifications
- Preference may be given to applicants with prior Military/Law Enforcement/Investigations experience