Security Guard Level I & II
| Company | ASM Global |
|---|---|
| Location | Albuquerque, NM, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Part-Time |
| Degrees | |
| Experience Level | Entry Level/New Grad |
Requirements
- High school diploma or GED
- Current valid New Mexico Guard Card to the appropriate level as necessary or obtain the NM Guard Card within 3 months of employment
- Basic computer skills (i.e.: Microsoft Word, Outlook, etc.)
- Communicate clearly and concisely in English
Responsibilities
- Responsible for maintaining twenty-four (24) hour security of the interior and exterior of the building.
- Provide security services for assigned facilities; conduct periodic patrols by foot, to ensure only authorized personnel are on facility grounds.
- Lock and unlock facility doors as directed.
- Regulate the flow of employees and the public on facility premises to ensure safety.
- Respond to calls for service and reports of crimes in progress; call for emergency services (police, medical or fire) as necessary; assist outside agencies as needed.
- Conduct preliminary investigations to determine if a crime has been committed; determine whether further action is warranted; document incidents and prepare reports.
- May conduct periodic fire and safety hazard inspections of facilities; develop recommendations for enhancing security precautions.
- Monitor and operate computers, CCTV, and Fire Alarm Panels.
- Perform duties in the control center as assigned; dispatch security via radio; answer telephones; maintain 24-hour incident log; notify chain of command in matters of serious nature.
- Provide general assistance to the public; receive and document all lost and found articles; respond to and resolve inquiries.
- Prepare a variety of reports regarding security enforcement activities.
- Collect parking fees, charging customers accordingly.
- Provide information and assistance to the public regarding parking information and options; respond to complaints or direct complaints to appropriate staff.
- Provide security of the ACC parking structure.
- Monitor the occupancy of the parking structure and provide alternate parking locations if necessary.
- Maintain and clean surrounding work area.
- Perform related duties and responsibilities as required.
- Interact with ACC patrons, vendors & employees in a courteous and professional manner.
- Conduct bag search / wand / monitors metal detectors for all those entering the facility.
- Complete all assigned tasks within the guidelines & deadlines set by the Director of Security & Parking.
- Comply & adhere to the department’s performance, conduct & attendance standards.
- Comply with all legal & ethical instructions given by the Director of Security & Parking.
- Adhere to the Security department’s prime directives.
Preferred Qualifications
- Principles and practices of security procedures
- Principles and practices of fire safety and evacuation procedures
- Exceptional Customer Service habits
- Verbal De-Escalation Concepts
- Methods and techniques of two-way radio communication
- Principles and procedures of record keeping and basic report preparation
- Pertinent Federal, State, and local laws, codes and regulations
- Safe work practices
- Ability to prepare clear and concise reports
- Operate two-way radio
- Perform the essential functions of the job with or without reasonable accommodation
- Establish and maintain effective working relationships with those contacted in the course of work