Skip to contentSCITLS Workflow Coordinator
| Company | General Dynamics |
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| Location | Offutt AFB, NE, USA |
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| Salary | $82283 – $111323 |
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| Type | Full-Time |
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| Degrees | Bachelor’s |
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| Experience Level | Mid Level, Senior |
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Requirements
- Bachelor of Arts/Bachelor of Science
- 5+ years of related experience
- Must be willing to Obtain Top Secret with SCI eligibility
- Security+ or GSEC or GFACT certification required
- Ability to Obtain ITIL 4 Foundation – ITSM Certification within the first 9 months
Responsibilities
- Coordinates work of field services and desktop support teams
- Schedules appointments with USSTRATCOM’s users
- Escalates issues to Desktop Computing/End User Services Manager as appropriate
- Monitors the performance of tasks and oversees activities related to user support requests through all channels ensuring timely acknowledgement and closure.
Preferred Qualifications
No preferred qualifications provided.
