SAP System Analyst

Company	KLA Corporation
Location	Ann Arbor, MI, USA
Salary	$88900 – $151100
Type	Full-Time
Degrees	Bachelor’s
Experience Level	Senior

Requirements

Bachelor’s degree in engineering or technical field is required
Minimum five (5) years of experience with SAP Basis and security on various SAP products, including SAP Gateway (Fiori), SAP SRM, SAP PO/PI, SAP NetWeaver Application Server, Java, SAP GRC, SAP Solution Manager, S/4Hana, E4H SAP GTS Edition for HANA, SAP Cloud ALM, SAP ILM, OpenText, SAP connector applications, and SAP SAAS offering in BTP
Extensive hands-on experience with SAP Basis activities, providing technical support, managing SAP release upgrades, infrastructure upgrades, and performing OS/DB migrations
Technical expertise in HANA database administration – Offer expertise and assistance in high availability (HA), disaster recovery (DR), backup, recovery, security, and performance improvement
Possessing practical knowledge of infrastructure and network operations, along with expertise in handling critical issues within the service incident and change management processes
Extensive practical experience with operating systems such as Unix, Linux, and Windows, combined with a thorough understanding of the networking requirements specific to the SAP environment
Extensive understanding of cybersecurity processes, project management methodologies, and SAP operational governance frameworks
Provide on-call support during weekdays and weekends according to the defined schedule or as needed

Responsibilities

Oversee SAP system performance and address performance related issues in advance to reduce downtime and business disruption
Conduct routine health assessments of the SAP infrastructure and implement corrective actions, as necessary. Maintain system performance to meet benchmark standards
Offer continuous technical support and comprehensive technology training to global users, ensuring they acquire the necessary skills to effectively utilize SAP
Engage in discussions with various business stakeholders at KLA to understand SAP security requirements, follow the security change process, and ensure access risks are remediated or mitigated
Identify and address issues through root cause analysis to ensure permanent corrective action and provide on-call support during critical events and milestones
Ensure clear communication by translating complex technical information into understandable terms for non-technical personnel. This facilitates the successful identification of requirements and issues
Establish and enforce best practices for SAP documentation to ensure that other team members are aware of changes in the SAP landscape
Maintain comprehensive documentation of system configuration, processes, and procedures. This involves creating detailed, organized, and current records covering all system aspects. The documentation should be accessible, understandable, and aid in efficient system management and troubleshooting
Collaborate with a cross-functional team, including IT and business units, to align SAP standard capabilities with business objectives

Preferred Qualifications

No preferred qualifications provided.