Samsung B2B Demand Planning & Operational Support Specialist
| Company | 2020 Companies |
|---|---|
| Location | Los Angeles, CA, USA, Orange, CA, USA |
| Salary | $30 – $30 |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Junior, Mid Level |
Requirements
- Fluent in Korean, both written and verbal
- Bachelor’s degree in Business Administration, Supply Chain Management, or a related field
- 1-3 years of experience in demand planning, supply chain management, or a related field
- Strong analytical skills with proficiency in data analysis tools (e.g., Excel, SQL, Tableau)
- Knowledge in MS-Office (PowerPoint, Excel, Word)
- Good numerical and deep-dive data analytical skills with Excel
- Excellent communication and interpersonal skills to collaborate effectively with cross-functional teams
- Ability to work in a fast-paced environment and manage multiple priorities simultaneously
- Strong problem-solving skills with a results-oriented mindset
Responsibilities
- Check and manage stock levels, alternate stock, and allocate daily orders
- Daily back-order reduction by processing exchanges while checking internal guidelines
- Review non-moving/excess stock and find outlet sources
- Report and execute VD scrap for non-moving/excess stock
- Review and monitor B2B MR/LTL shipments and drive continuous improvements
- Develop and maintain accurate demand forecasts using historical data, market trends, and business insights
- Manage forecasting analytics for VD, B2B & HQ initiatives, utilizing new processes and technologies
- Provide ad-hoc analysis and support for special projects or initiatives as needed
- Foster strong, collaborative relationships within the Supply Chain group and across departments, including Sales, Logistics, and Customer Operations teams, to drive continuous process improvement and achieve shared objectives
- Leverage customer channel data to identify and implement actions that elevate customer service levels and optimize inventory planning
- Ensure data accuracy and integrity to empower management with high-quality analytical reporting for rapid decision-making
- Prepare compelling presentations for internal and external audiences, including executives and customers
- Manage the day-to-day supply chain team while effectively balancing customer and internal escalations
- Solve problems by rapidly diagnosing issues and implementing corrective actions. Utilize strong root-cause problem-solving skills to solve underlying issues long-term
- Establish compelling cadences with internal Samsung teams to ensure all cross-functional parties are aligned and executing on the daily supply chain needs
- Collaborate with internal stakeholders, customers, and third parties to gather and submit requirements. Build execution plans and processes to align with customer needs and Samsung policies
Preferred Qualifications
- Experience with demand planning software (e.g., SAP IBP, Oracle) is a plus