Salesforce Ncino Digital Product Analyst
| Company | First Financial Bank |
|---|---|
| Location | Cincinnati, OH, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Mid Level |
Requirements
- Minimum 3 years of experience in operations or analysis and/or related work experience including systems, financial analysis, process design, project management, and product development.
- 1+ years working with client-facing digital experiences, preferably in Financial Services, Retail, or Travel.
- Bachelor’s degree or equivalent work experience required.
- Experience in customer service or client-facing role.
Responsibilities
- Provide day-to-day end-user support and perform tasks including system maintenance, configuration, development, testing, and data updates.
- Communicates system changes, timing, expected impact to user experience, and creates training for clients and associates.
- Build reports and dashboards based on commonly requested information from First Financial teams to improve utilization of digital tools and solutions.
- Perform business process analysis, gather requirements, and document user stories.
- Support marketing campaign execution including pulling and loading lead lists and performing campaign setup and configuration.
Preferred Qualifications
-
No preferred qualifications provided.