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Salesforce Functional Lead
Company | Agilent Technologies |
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Location | Wilmington, DE, USA |
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Salary | $121600 – $228000 |
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Type | Full-Time |
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Degrees | Bachelor’s |
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Experience Level | Senior, Expert or higher |
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Requirements
- Bachelor’s degree in information systems or computer science, with a focus on business applications and Information Technology. An advanced degree is preferred
- 8+ years of Salesforce.com implementation experience with hands-on experience in Design, configuration, customizations and integration with other ERP applications
- Extensive experience in Salesforce architecture and design patterns, including platform security, data modeling, and integration
- Experience implementing Salesforce’s Sales Cloud and Partner Relationship Management solutions
- Experience with Salesforce Marketing Cloud, Incentive Compensation Management, Service, Cloud and Data Cloud
- Certified Sales Cloud Consultant, Application Architect or equivalent experience
- Experience completing multiple end-to-end Salesforce.com implementation projects requiring integration into legacy and other ERP systems using Salesforce APIs
- Experience with SAP CRM, ECC and CPQ is preferred
- Experience integrating with SAP backend system
- Experience building applications using Lightning Visualforce and UI related coding techniques
- Understanding and working knowledge integrating third-party components with Salesforce using REST/SOAP APIs or Data Loader
- Experience in object modeling in Salesforce and understanding of fundamental database concepts
- Professional experience owning the end-to-end Software/Systems Development Lifecycle (SDLC) including structured code management, environment management, continuous integration
- Experience with Agile methodologies, JIRA, and deployment tools
- Ability to multi-task & handle high-pressure situations
- Excellent oral and written communication skills
- Ability to be highly productive, both working alone and in close collaboration within a team, and able to use good judgment to make effective decisions within appropriate risk mitigation.
Responsibilities
- Lead requirement gathering sessions with business and other solution teams, to define requirements and present solutions
- Develop and maintain in-depth knowledge of business processes, identifying opportunities for Salesforce-driven improvements
- Architect and influence best-practice Salesforce integrations with other systems and platforms
- Collaborate with colleagues from business and IT to create prototypes and proofs of concept as a means of eliciting and defining requirements
- Deliver design blueprints, detailed solution designs, and guide development teams
- Validate solution components, lead business walkthroughs, and mitigate project risks
- Lead stakeholder discussions, highlighting solution trade-offs and benefits
- Lead the design of Salesforce and (optionally) other affiliated solutions for Sales, Service, and platform solutions
- Implement new Salesforce solution for CRM and PRM business processes integrated with SAP CRM, ECC, and SAP CPQ
- May assume overall IT project management roles in small to medium-sized projects
- Explore new Salesforce offerings and work with product experts to explore new solutions, demo to the Agilent business team and prepare the roadmap for future growth.
Preferred Qualifications
- Experience with SAP CRM, ECC and CPQ is preferred