Salesforce Administrator
| Company | Hootsuite |
|---|---|
| Location | Seattle, WA, USA, Toronto, ON, Canada, Dallas, TX, USA, Calgary, AB, Canada, Chicago, IL, USA, Edmonton, AB, Canada, Denver, CO, USA, Portland, OR, USA, Vancouver, BC, Canada |
| Salary | $82300 – $115300 |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Entry Level/New Grad, Junior |
Requirements
- Some relevant experience in a Salesforce Administrator role
- CS degree, Business degree, or equivalent experience
- Certifications (at least 1 of the following): Salesforce Certified Administrator, Salesforce Certified App Builder, Salesforce Certified CPQ Specialist
- Experience integrating Salesforce with 3rd party tools, including via ETLs
- Experience working with CPQ software (ideally Salesforce CPQ)
- Experience developing in Apex or similar programming language would be beneficial but not required
- Process/Project Management: skilled at defining and managing the processes and timelines necessary to get work accomplished
- Open Communication: clearly conveys thoughts, both written and verbally, listening attentively and asking questions for clarification and understanding
- Collaboration and Teamwork: works with others to deliver results, meaningfully contributing to the team and prioritizing group needs over individual needs
Responsibilities
- Review requirements, design, build and maintain solutions in Salesforce using declarative and programmatic methods
- Design, build and maintain solutions in Salesforce using declarative methods
- Build and maintain integrations between Salesforce and 3rd party tools
- Audit and document existing processes and technical designs, and identify areas for improvement
- Manage our Business Technology support queue on a rotating basis
- Manage and provide support for other sales tools (e.g. LeanData, Gong and SalesLoft)
- Distill complex technical solutions into layman’s terms and communicate these in a clear and understandable way to stakeholders
- Work within a team of System Administrators and Product Managers to deliver high-quality service to our internal customers
Preferred Qualifications
- Experience developing in Apex or similar programming language would be beneficial but not required