Sales Trainer

Sales Trainer

Requirements

• A Bachelor’s degree or equivalent experience
• 3+ years of sales training experience. Insurance or financial services experience preferred.
• Experience as the subject matter expert on project teams
• Advanced PowerPoint and Excel skills
• Ability to drive the ideation, design and delivery of field sales training solutions in close collaboration with a range of partners including business owners, field partners, technology, operations, legal & compliance, and corporate training.
• Strong customer focus and should be able to collaborate with users to understand and anticipate their needs and translate them into training requirements.
• Ability to create and manage an effective learning environment
• Experience tracking, managing and displaying KPIs and training metrics in a manner that creates actionable information
• Experience coordinating logistics of travel to and from training events, including but not limited to lodging, air, rail or car travel, and banquet management
• Knowledge of insurance sales processes desired
• Excellent design skills; strong oral communications and presentation skills
• High collaborative skills and ability to interface across organizational levels and cultures
• Strong organizational skills with ability to meet tight deadlines in a fluid, fast-paced environment
• Strong communication, organization and presentation skills
• Ability to build effective partnerships and exhibit positive impact on business objectives
• A thorough understanding of instructional design, adult learning and training methodologies
• Experience working with current training technology and multimedia tools and applications

Responsibilities

• Conduct skill gap analysis to identify training needs
• Collaborate with home office and field stakeholders to clarify expectations, needs, establish desired outcomes and deliverables
• Effectively apply knowledge of instructional design and adult learning theory to the design and delivery methods of new training programs.
• Utilize multimedia technology, eLearning and electronic performance support as part of a blended approach.
• Deliver onboarding, initial and ongoing training for sales managers and agents
• Collect feedback from attendees and their managers post training
• Track and report metrics that summarize results and model outputs, suitable for multiple audiences including Kemper Senior Executives
• Maintain current records, updated training material, curricula, and costs
• Suggest needed changes to increase the effectiveness and efficiency of training programs
• Work collaboratively with field training team to gather information, take ownership of deliverables, and meet deadlines and established budgets
• Support the continuous exchange of best practices, learning and information across all teams within Kemper Life
• Other duties as assigned.

Preferred Qualifications

• Insurance or financial services experience preferred.