Sales Support Specialist
| Company | Wolters Kluwer |
|---|---|
| Location | Houston, TX, USA, Coppell, TX, USA, Dallas, TX, USA, Philadelphia, PA, USA, Wichita, KS, USA, Glendale, CA, USA, New York, NY, USA, Minneapolis, MN, USA, Kennesaw, GA, USA |
| Salary | $76350 – $105700 |
| Type | Full-Time |
| Degrees | |
| Experience Level | Entry Level/New Grad, Junior |
Requirements
- Proficiency in managing and tracking sales orders
- Intermediate skills in handling customer queries
- Ability to assist with coordinating sales projects
- Basic understanding of sales analytics and reporting
- Capability to conduct training sessions
- Intermediate knowledge of CRM software
- Salesforce experience a must
- Power BI experience highly preferred
- ZoomInfo experience a plus
- Strong verbal and written communication skills
- Basic skills in identifying and resolving issues
- Experience in Sales Operations within a corporate sales organization, investment sales, finance or similar fast paced sales environment is highly preferred.
Responsibilities
- Coordinate and manage order processing workflows
- Assist in developing customer quotes and proposals
- Keep detailed records of sales activities and metrics
- Conduct basic product training sessions for new hires
- Oversee the preparation and distribution of sales documents
- Manage customer database updates and corrections
- Schedule and coordinate sales meetings and conferences
- Address customer service inquiries and escalate when necessary
- Generate and review sales performance analytics
- Provide support for sales events, promotions, and special projects.
Preferred Qualifications
- Power BI experience highly preferred
- ZoomInfo experience a plus