Sales Support Coordinator
| Company | Armstrong Group |
|---|---|
| Location | Wheeling, WV, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | |
| Experience Level | Entry Level/New Grad, Junior |
Requirements
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No requirements provided.
Responsibilities
- Start to finish communication and accuracy from the time the order is placed until payment is received.
- Gatekeeper of all customer information including but not limited to setting up a new customer, shipping/ billing address, managing contacts, setting up item pricing and related promotions.
- Receiving all sales orders from customers ensuring accuracy including pricing, case count, shipping location and times.
- Being the liaison between customers, sales, and logistics. Responsible for communication between brokers and customers.
- Reviewing and approving promotional and fee expenses as they are submitted by the customer while working closely with the team to investigate and resolve outstanding balances on customer accounts.
- Maintaining monthly customer accruals for financial statement purposes.
- Managing customer portals and supplying all needed information in a timely manner.
- Communicating directly with customers, new and existing to establish EDI requirements. Coordinate and perform transactional testing with trading partners. Managing and rectifying sales orders errors that are received via EDI.
- Sending out daily tracking of orders and sales performance
- Ensuring that all ASN (Advanced Shipping Notice) is completed
- Ensuring that all sales expenses are completed and paid out in a timely manner
- Adjusting daily work schedule as needed to meet customer and production requirements at all locations.
Preferred Qualifications
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No preferred qualifications provided.