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Sales Support Analyst
| Company | Veeva Systems |
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| Location | Austin, TX, USA |
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| Salary | $50000 – $85000 |
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| Type | Full-Time |
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| Degrees | Bachelor’s |
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| Experience Level | Mid Level |
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Requirements
- University degree (BA, BSc, BBA) or equivalent work experience
- 3+ years in a sales support or customer support environment
- Strong written and oral communication skills in English
- Intermediate Excel Skills
- Experience working in Salesforce.com or other CRM systems
- Strong organizational and time management skills, attention to detail
- Must be highly self-motivated and able to work independently
Responsibilities
- Build trusted relationships through direct communication with Veeva Sales, Finance, and Operations teams and with the Customer
- Create and process subscription and renewal opportunities and quotes in a timely and accurate manner
- Answer customer questions about the order process and provisioning status
- Collect relevant documentation to close out opportunities
- Daily navigation of Salesforce, including, but not limited to – creating opportunities, running reports, searching for current orders, and building quotes
- Working on special projects, as needed
- Act with urgency, integrity, and a focus on the customer
Preferred Qualifications
- Enjoy solving problems. If you don’t know the answer, you’ll dig until you find it
- SaaS experience
- Experience with MS Office (PowerPoint, Word)
- Experience with Google Suite (Docs, Sheets, Slides)
