Skip to content
Sales Support Analyst
| Company | Veeva Systems |
|---|
| Location | Raleigh, NC, USA |
|---|
| Salary | $50000 – $85000 |
|---|
| Type | Full-Time |
|---|
| Degrees | Bachelor’s |
|---|
| Experience Level | Mid Level |
|---|
Requirements
- University degree (BA, BSc, BBA) or equivalent work experience
- 3+ years in a sales support or customer support environment
- Strong written and oral communication skills in English
- Intermediate Excel Skills
- Experience working in Salesforce.com or other CRM systems
- Strong organizational and time management skills, attention to detail
- Must be highly self-motivated and able to work independently
Responsibilities
- Build trusted relationships through direct communication with Veeva Sales, Finance, and Operations teams and with the Customer
- Create and process subscription and renewal opportunities and quotes in a timely and accurate manner
- Answer customer questions about the order process and provisioning status
- Collect relevant documentation to close out opportunities
- Daily navigation of Salesforce, including, but not limited to – creating opportunities, running reports, searching for current orders, and building quotes
- Working on special projects, as needed
- Act with urgency, integrity, and a focus on the customer
Preferred Qualifications
- Enjoy solving problems. If you don’t know the answer, you’ll dig until you find it
- SaaS experience
- Experience with MS Office (PowerPoint, Word)
- Experience with Google Suite (Docs, Sheets, Slides)
