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Sales & Service Technician

July 8, 2025July 8, 2025

Sales & Service Technician

CompanyGroundworks
LocationColumbia, SC, USA
Salary$120000 – $120000
TypeFull-Time
Degrees
Experience LevelJunior

Requirements

  • A valid, non-restrictive Driver’s License is required
  • High school diploma or GED or equivalent experience

Responsibilities

  • Execute appointments scheduled with customers
  • Travel to customers’ home based on assigned appointments
  • Build long-term relationships with customers and professionally represent the company
  • Recommend additional products and services to enhance or improve original installation or to remedy a potential issue through established processes and procedures
  • Perform annual customer maintenance visits, examining work previously completed
  • Perform reactive service appointments, diagnose, and fix any issues
  • Install additional products purchased by the customer as necessary
  • Adhere to safety regulations and procedures when carrying out responsibilities
  • Examine solutions installed by the company and determine potential warranty or non-warranty work
  • Communicate the status of each job (completions and complications) and submit all necessary documentation to the Service Manager and customer as required
  • Other duties as assigned

Preferred Qualifications

  • 1 or more years of proven sales experience preferred but not required
  • Construction/Home Improvement experience preferred
  • Proven customer relations experience preferred


TaggedCustomer SuccessField SalesFinance & Operations & StrategyGroundworksJuniorSales & Account Management

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