Sales Representative
| Company | Caterpillar Inc. |
|---|---|
| Location | Peoria, IL, USA, Houston, TX, USA, Irving, TX, USA, New Braunfels, TX, USA |
| Salary | $95640 – $143520 |
| Type | Full-Time |
| Degrees | |
| Experience Level | Junior, Mid Level |
Requirements
- Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.
- Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
- Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.
- Knowledge of the principles and practices for selling products, technology and services; ability to provide overall product/service ‘value’ and to differentiate support offerings that address clearly understood customer needs.
Responsibilities
- Partner with dealers’ Parts & Service Sales Managers and their PSSR/ISR/Parts Counter organization to influence sales force effectiveness.
- Drive regular sales execution meetings with dealers and ensure implementation of business growth actions.
- Responsible for driving key growth metrics with dealers – including STU, CVA $’s, PSE $’s and Connectivity.
- Develop local action plans, leveraging data analytics, to attack lost sales.
- Collaborate & influence other internal parties to ensure general customer needs are met for an effective commercial relationship.
- Track opportunity, participation and close rates and report VOC/VOD.
- Keep up to date with industry trends, changing technology and market regulations in territories covered.
Preferred Qualifications
- Experience in a field position (or working closely with Dealers)
- Ability to work with people from different backgrounds and cultures