Sales Operations Manager – Dedrone
| Company | Axon |
|---|---|
| Location | Boston, MA, USA, Dulles, VA, USA |
| Salary | $121250 – $162000 |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Senior, Expert or higher |
Requirements
- 7-10 years of experience in a similar role, preferably within a sales or operations environment.
- Demonstrates ownership mentality, willingness and desire to fully own sales operations for US operations.
- Strong project / program management skills and the ability to keep multiple priorities moving at the same time.
- Exceptional organizational multitasking skills, strategic thinking, and problem-solving abilities, ability to manage complex projects.
- Excellent communication and people skills, with the ability to execute concise, clear, direct communication to senior leaders.
- Proven ability to work independently and make decisions in a fast-paced environment.
- High level of integrity and discretion in handling confidential information.
- Technical Salesforce expertise required.
- Proficiency in Microsoft Suite (Excel, PowerPoint, etc.).
- Bachelor’s degree or professional experience in lieu of education.
Responsibilities
- Own Dedrone’s CRM – permissioning, enhancements, data quality, processes.
- Oversee and manage the daily sales operations of the US Commercial and US Federal sales teams, as well as liaise with Sales Operations for EMEA/APAC sales team.
- Develop and implement strategic initiatives to drive sales performance and operational excellence.
- Manage product book and SKU creation (Excel and pushed into SFDC).
- Stakeholder management: Orchestrate collaboration across Sales teams, Operations, Production, Finance and other teams. Leading and executing cross-functional projects and communicating results to management.
- Prepare and manage agendas, materials, and follow-up actions for CRO/CEO and other sales strategy sessions.
- Liaise with Axon – Work with key stakeholders to optimize Dedrone CRM and prepare for system migration.
- Own the monthly commission process, monthly commission calculation and review with sales leaders.
- Manage commission system (Captivate IQ).
- Manage one-off requests/questions about commissions.
- Provide quarterly commission reporting to management.
- Work with CRO to build annual commission plans.
Preferred Qualifications
- US Federal experience preferred but not necessary.
- Captivate IQ preferred.