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Sales Operations Manager
Company | Discord |
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Location | San Francisco, CA, USA |
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Salary | $232000 – $261000 |
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Type | Full-Time |
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Degrees | |
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Experience Level | Senior, Expert or higher |
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Requirements
- 6+ years of experience in sales operations, revenue operations, or pricing and yield management in digital media and advertising.
- Proven track record of developing analysis, insights, and recommendations for a sales org.
- Ability to be nimble and manage competing priorities in a zero to 1 environment and a fast sales growing team.
- Proven experience in analyzing / executing across a wide variety of pricing, packaging, deal structures in the digital advertising space.
- Strong analytical skills with ability to derive actionable insights from complex data sets.
- Deep experience in the ad industry and ad tech ecosystem.
- Experience with CRM systems (e.g., Salesforce) and proficiency in sales analytics tools.
- Excellent communication skills, with the ability to motivate and inspire a team.
Responsibilities
- Develop analysis and insights that support pipeline management, revenue forecasting, territory definition, target setting, and incentive plan implementation.
- Create and continually refine reports that track key performance metrics to evaluate the effectiveness of sales efforts and drive continuous improvement – including analysis of sales pipeline data to identify optimization opportunities.
- Build analysis and industry benchmark to inform Discord rate cards, packaging, and pricing.
- Contribute to quantitatively and qualitative models that measure impact of non-standard deals (e.g., balancing customer needs, sales targets, profitability, and other strategic opportunity / risk factors).
- Implement programs that ensure sales efforts are synchronized with new product capabilities, features, packaging pricing, marketing beats.
- Implement and manage best practices around the sales CRM system to ensure accurate and up-to-date information on leads, opportunities, and customer interactions.
- Contribute to monthly, quarterly internal sales reviews, and annual sales planning efforts.
Preferred Qualifications
No preferred qualifications provided.