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Sales Operations Manager

May 21, 2025May 21, 2025

Sales Operations Manager

CompanyWex
LocationCharlotte, NC, USA
Salary$87000 – $115000
TypeFull-Time
Degrees
Experience LevelSenior

Requirements

  • 5+ years of experience in sales operations, revenue operations, or a related field.
  • Proven ability to design and implement scalable sales processes in a high-growth environment.
  • Strong analytical skills with experience in CRM management, pipeline forecasting, and sales performance analytics.
  • Ability to work cross-functionally and influence stakeholders at all levels.
  • Experience in quota and territory planning with a data-driven approach.

Responsibilities

  • Design and implement a scalable, repeatable, and compliant sales process to drive consistency across teams.
  • Develop sales enablement tools and resources to streamline workflows and enhance sales productivity.
  • Work closely with sales leadership to identify process gaps and continuously refine best practices.
  • Own sales pipeline management, ensuring accurate forecasting and visibility into revenue trends.
  • Establish full-funnel conversion metrics, identifying opportunities to optimize deal progression.
  • Develop real-time dashboards and reports to provide actionable insights for leadership and sales teams.
  • Conduct territory analytics to ensure effective coverage and equitable distribution of opportunities.
  • Set and manage sales quotas and budgets to align with Payzer’s growth strategy.
  • Partner with Finance to ensure accurate forecasting and goal-setting for sales teams.
  • Serve as the primary liaison for WEX Sales Transformation initiatives, ensuring Payzer’s sales strategies align with broader WEX objectives.
  • Collaborate with Marketing, Product, IT, and Customer Success teams within the WEX matrix to drive go-to-market execution and improve sales effectiveness.
  • Partner with Customer Success, Onboarding and Customer Care teams to enhance customer retention and lifetime value.
  • Oversee the CRM (Salesforce or equivalent) to ensure data integrity, automation, and efficiency in tracking sales activities.
  • Evaluate and implement sales technology solutions to improve lead generation, pipeline management, and reporting.
  • Lead training initiatives to ensure adoption of sales tools and best practices.

Preferred Qualifications

  • Prior experience working within a matrixed enterprise structure (preferred)


TaggedFinance & Operations & StrategySales & Account ManagementSales Development RepresentativeSeniorWex

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