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Sales Operations Director

April 1, 2025April 1, 2025

Sales Operations Director

CompanySynthesia
LocationRemote in USA, New York, NY, USA
Salary$200000 – $200000
TypeFull-Time
Degrees
Experience LevelSenior

Requirements

  • 5+ years in a Revenue/Sales Operations role at a fast-growing SaaS business, with direct experience of recruiting, development and coaching Ops people and driving operational excellence.
  • Strong previous experience as an individual contributor in a similar business; you know what its like to do the job!
  • Experience with our sales tech stack – Salesforce, Outreach, Snowflake, Everstage and Census – and other tools within the SaaS ecosystem.
  • Strong experience with core sales business processes, including pipeline management, forecasting, capacity, territory and quota planning.
  • Experience working with a variety of senior stakeholders at C-Suite, VP and Senior Leader level.
  • A high technical benchmark: we’re looking for someone who can demonstrate technical leadership. In particular, analytical skills, including SQL and the ability to comfortably structure and analyze data, are important.
  • Able to translate business challenges into technology/process-led solutions.
  • An ability to work autonomously; you’re self-sufficient and able to make low- and medium-risk decisions.

Responsibilities

  • Managing a growing and distributed team of Sales and Revenue Operations professionals supporting a sales organisation operating globally.
  • Ensuring Sales leaders and reps have adequate operational coverage; that Sales ops is adequately staffed and skilled; and providing coaching and development plans for direct reports.
  • Working with the sales leadership to plot, implement and optimise sales processes and journeys.
  • Improve sales capability and effectiveness by delivering visibility into business performance, through BI and exploratory analytics.
  • Drive pipeline visibility and accuracy, implementing best practices to improve data quality and accuracy.
  • Gather requirements and project manage changes to our processes and sales technology that result in improvements to sales productivity or efficiency.
  • Working closely with the Sales Enablement function to ensure new hires are onboarded effectively and pushed to productivity quickly.
  • Support the annual strategic planning process through data-driven recommendations for quota assignments, territory assignments, as well as, capacity and revenue planning.
  • Coordinate key initiatives and projects, working alongside stakeholders from Finance, Marketing, Customer Success, Sales Enablement, and Product.
  • Supporting on deal desk initiatives, including structuring deals, assisting on quote generation and broadly supporting the deal closure process.

Preferred Qualifications

    No preferred qualifications provided.


TaggedFinance & Operations & StrategySales & Account ManagementSales Development RepresentativeSeniorSynthesia

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