Sales Operations Associate

BA/BS degree in business, or a related field preferred.
Professional experience in sales support, sales operations or customer service role.
2-5 years of Sales Operations or Account Management experience
Experience in Ad Tech and/or Digital Account Management is preferrable
Experience in the media and/or electronics industry is highly desirable.
Ability to multitask and juggle several responsibilities simultaneously.
Strong written and verbal communication skills
Excellent organizational skills and attention to detail
Ability to work independently, prioritize tasks, and meet deadlines in a fast-paced environment.

Support the sales team on various client campaign related tasks including but not limited to coordinating with the client on the insertion order (IO) or contract, checking the product inventory, booking the inventory for client campaigns, and managing fulfillment of the client campaigns.
Manage client campaign bookings on the CRM (Salesforce) and other relevant systems.
Book and manage media inventory based on campaign needs.
Work with sales and other teams to ensure KPIs are met.
Collaborate with internal teams to fulfill client campaigns.
Manage client campaigns, including providing regular updates or revisions.
Monitor campaigns closely, provide detailed campaign reports, communicate relevant metrics, and offer insights to enhance campaign performance and client retention.
Address client inquiries and requests promptly and effectively.
Regularly meet with team members to discuss progress and explore improvements in sales operations and support processes.
Build and strengthen client relationships to secure long-term partnerships.
Contribute to the development and management of account management process documentation.