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Sales Operations Analyst
| Company | ServiceNow |
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| Location | Waltham, MA, USA |
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| Salary | $78200 – $121300 |
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| Type | Full-Time |
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| Degrees | |
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| Experience Level | Junior, Mid Level |
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Requirements
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s potential impact on the function or industry
- 2-4 years of proven experience of Sales Operations in a software sales organization
- Organized, with excellent attention to detail and the ability to work in a fast paced environment
- Proficient in PPT, Word, and Excel
- Experience with a CRM system
- Has been in a role supporting Sales Reps and Sales Territories
- Strong listening, analytic and organizational skills
- Ability to prioritize to meet business needs
- Effective communicator, both written and verbal
- Team Player with positive attitude ready to work in a fast paced environment
- Results Driven
Responsibilities
- Support the forecasting process and advise the sales force in a variety of sales transactions
- Attend regional forecast calls and perform pipeline analysis to ensure forecast accuracy
- Analyze and review current customer licensing, products and usage and identify new revenue opportunities
- Suggest creative pricing and payment solutions balancing customer need and pricing policies
- Review Quotes and Order Forms for accuracy and completeness
- Ensure all Orders are approved within pricing and discount policies
- Interface to Deals Desk, Finance and Legal as needed (i.e. revenue recognition)
- Interface with Order Management to ensure accuracy of booked sales opportunities in the ServiceNow sales automation tool
- Support sales organization’s requirement for Customer licensing compliance
Preferred Qualifications
No preferred qualifications provided.
