Sales Operations Analyst
| Company | Q2 |
|---|---|
| Location | Austin, TX, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Mid Level |
Requirements
- Bachelor’s degree in Business Administration, Accounting or related field preferred
- Typically requires 2-3 years’ experience managing a CRM system (Salesforce.com is strongly preferred)
- Attention to detail, a commitment to quality, results driven and customer focused
- Experience with RFP/Proposal software/processes; proficiency in MS Word/Excel and Proposal Management Software is strongly preferred
- Strong problem-solving skills
- Ability to perform complicated analysis such as long-term forecasting for a complex sale cycle
- Superior communication, interpersonal, and presentation skills
- Strong knowledge of PowerPoint, Word, and Excel
- Ability to multi-task and prioritize issues
- This position requires fluent written and oral communication in English.
Responsibilities
- Provide contract negotiation between prospects, clients and Q2 stakeholders
- Coordinate the slotting of implementation projects with delivery teams
- Interpret operations and sales data and provide dashboards and summary information to the senior leadership team
- Oversee Salesforce or other systems data integrity
- Design and implement process improvements
- Ensure Salesforce utilization across sales teams
- Act as a liaison between Sales, Sales Operations and other departments to facilitate an open dialogue around business needs and expectations
- Analyze requests for proposals and coordinate response plan with sales teams
- Analyze customer extensions and renewals, product cancellations and customer terminations
- Collect, analyze and report on pipeline data
- Collect sales trends and evaluate performance calculated against sales quotas
- Provide ad hoc reporting as needed
- Create and deliver presentations to sales leadership
Preferred Qualifications
- Knowledge of banking practices and software sales is preferred