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Sales Floor Dept Supervisor – Electrical – Plumbing
| Company | Lowe’s |
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| Location | Brighton, CO, USA |
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| Salary | $24 – $25.95 |
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| Type | Full-Time |
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| Degrees | |
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| Experience Level | Mid Level, Senior |
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Requirements
- High School Diploma or equivalent and 3 years of experience in a retail environment OR 5 years of experience in a retail environment
- 1 year of experience in customer service
- 1 year of experience supporting the unique needs of Pro customers (for Pro Department Supervisor)
- Experience providing direction or supervision to teams (with or without direct report responsibility)
- Experience supporting or participating in the process of training, mentoring and developing associates
- Experience working cross-functionally
- Experience Using Microsoft Office Suite
- Ability to obtain sales related licensure or registration as may be required by law
Responsibilities
- Providing resources and tools to support those directly helping customers provide the best service
- Assisting with down stocking and area recovery as well as providing input into merchandising decisions
- Monitoring use of store power equipment and coaching employees on safe behaviors and lifting techniques
- Leading and enabling a team of associates to deliver the best possible customer experience in the store
- Coaching and training associates
- Delegating and following-up on daily tasks
- Managing performance and ensuring adequate department coverage
- Conducting safety walks, reporting hazards, understanding safety and lifting directions
- Communicating upward to keep management informed of concerns, issues, praises, and morale
- Occasionally opening or closing the store or serving as manager-on-duty (MOD)
Preferred Qualifications
- 3 years of retail customer service experience
- 3 years of experience supporting the unique needs of Pro customers (Pro Department Supervisor)
- Experience in a leadership role with direct report responsibility
- Experience working in the home improvement retail sector
- Experience working in a fast paced, dynamic retail environment
- Experience in key carrying role with manager-on-duty responsibilities
- Experience using store computer systems (including but not limited to: Project Tool, Genesis, Sterling, M2O, Thin Client, etc.)
