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Sales Engineer
| Company | Gearset |
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| Location | Chicago, IL, USA |
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| Salary | $100000 – $130000 |
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| Type | Full-Time |
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| Degrees | |
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| Experience Level | Junior, Mid Level |
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Requirements
- Have previous experience in either a technical pre-sales position or sales engineer position, ideally involving Salesforce backup solutions
- Have a technical predisposition and the desire to learn
- Proven technical ability to convey complex technical topics with simplicity
- Proven knowledge of Git/Version control and software development practices
- Can demonstrate exceptional writing skills and attention to detail
Responsibilities
- Work closely with our sales teams to maximise opportunities by building tailored plans that speak to the needs of our users and demonstrate the value of Gearset
- Debug complex issues and provide world-class technical support by developing a deep understanding of Gearset, Salesforce, our users and their challenges
- Provide consultative advice to our customers on best practices in DevOps and how to implement them with Gearset
- Be a customer champion, ensuring their views are represented in the company and driving continual improvement in user satisfaction
- Help improve the technical knowledge of our sales team, coaching them on new developments within Gearset and the wider Salesforce ecosystem
- Influence product development by working closely with our product, marketing and sales teams to collect and digest user feedback
- Maintain a laser focus on quality, with top-notch written and spoken communication
- Keep abreast of our competition, product development and changes to the ecosystem
- Contribute to our support documents to ensure they’re clear and accurate and research and write new content to fill any gaps
Preferred Qualifications
No preferred qualifications provided.
