Sales Director
| Company | WTW |
|---|---|
| Location | Charlotte, NC, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | |
| Experience Level | Senior |
Requirements
- Experience organizing work groups
- Coaching employees
- Strong communication skills
- Natural leader
- Ability to inspire teams
- High level of integrity
- Professionalism
- Strong ethical standards
Responsibilities
- Lead all employees of the sales centers, including performance managers and team leads
- Partner with other functions, including Sales Operations, Human Resources and Facilities, to ensure optimal team performance
- Provide strategic direction for the sales center, aligning operations with organizational objectives and values
- Analyze sales center metrics, KPIs, and performance data to identify areas for improvement and implement strategies to enhance operational effectiveness and overall results
- Responsible for monitoring all call center technologies
- Serve as a representative of the site on internal and external project workgroups and stakeholder meetings
- Demonstrate model leadership behavior and communicate with professionalism
- Stay abreast of industry trends, best practices, and technological advancements in call center management and the healthcare industry
Preferred Qualifications
-
No preferred qualifications provided.