Sales Associate – Sur La Table

Sales Associate – Sur La Table

Requirements

• 1 year retail sales experience (preferred)
• Must be at least 16 years old
• Proficient in POS Systems

Responsibilities

• Provides an exceptional customer experience according to customer service standards. Proactively seeks out customers in order to determine needs and sell items.
• Stays informed by maintaining product knowledge, accesses available training and seeks out additional resources when necessary.
• Works as a part of a high-performing team to achieve store’s sales plan. Strives to achieve individual sales goals.
• Shares product assortment and services such as, gift registry and cooking classes with customers. Demonstrates products upon request of a customer or as directed by a manager.
• Consistently follows all Sur La Table policies and standard operating procedures (SOPs).
• Maintains a clean store environment, including restrooms.
• Processes a variety of transactions accurately and efficiently via the POS including, but not limited to, sales, returns, price checks and etc.
• Ensures pricing integrity, MOS products, stocks and replenishes the sales floor using FIF0 and according to visual standards.
• Records time worked, accurately and according to SLT policy.
• Demonstrates exceptional verbal and written communication skills with employees, customers and store management team.
• Protects customers, employees, and company assets. Notifies Manager on Duty of safety risk or threat in the store.
• Additional responsibilities as assigned by Manager on Duty (MOD), General Manager or Store Manager.

Preferred Qualifications

• Focus on the Customer: You inspire and delight your customers.
• Be Genuine: Your communication style is respectful, effective and sincere.
• Make the Right Call: You effectively blend knowledge, experience, wisdom & decisive action.
• Take Ownership: You are committed, responsible and provide solutions.
• Achieve Results: You meet and exceed goals and expectations.