Sales Associate – Part-Time
| Company | The Metropolitan Opera |
|---|---|
| Location | New York, NY, USA |
| Salary | $15 – $17 |
| Type | Part-Time |
| Degrees | |
| Experience Level | Entry Level/New Grad, Junior |
Requirements
- Excellent selling skills
- Strong math skills – with a knowledge of retail math desired
- A love of the opera and a strong knowledge of opera composers, performers, works and recordings
- Friendly, outgoing, professional personality
- Prior experience in retail (music, luxury preferred)
- Excellent customer service skills
- Excellent communication skills
- Excellent written skills
Responsibilities
- Ability to sell across a variety of product categories
- Understand and execute on up-selling and cross-selling
- Ability to cultivate high-end customers and patrons, creating sales and membership opportunities
- Provide excellent, engaging and thoughtful customer service
- Maintain a thorough knowledge of Met Shop products and promotions
- Stay informed of merchandise campaigns, promotions and store activities
- Actively work to maintain visual displays including accurate signs, price tags, and collections
- Restock and replenish the selling floor
- Keep the selling area, registers and stock area clean and well maintained
- Ring on the register, report and handle all required transactions, issue receipts and pack merchandise in the proper manner
- Stay current with Met Opera productions
- Adhere to all policies and programs contained in the Employee Handbook
- Stay informed of store standards, practices and routines and work accordingly
- Answer phones courteously and promptly
- As assigned assist in the training of new sales associates
- Communicate effectively with customers and co-workers
- Must fulfill scheduled obligations or find a replacement in a timely manner (subject to the approval of the store manager)
- Perform other retail associate duties as directed including but not limited to:
- Assisting with product or purchasing related administrative tasks on an as-needed basis in the merchandising office
- Data entry on an as-needed basis
- Receiving merchandise
- Prepare orders for shipment
- Performing cycle counts
- Other activities needed to operate the store and web business
Preferred Qualifications
- Prior experience in retail (music, luxury preferred)