Sales Associate

18 years or older
Professional dress and appearance
Available evenings, weekends, and most holidays – we’re closed Thanksgiving, Christmas & Easter!
High School Diploma or equivalent
Previous selling experience and ability to close a sale strongly preferred
Excellent communication, customer service skills, and organizational skills
Strong interpersonal skills to effectively communicate, build rapport, and positively influence
Demonstrated persuasion and negotiation skills
Ability to effectively manage time and conflicting priorities
Ability to effectively and productively with others as a team
Ability to work the schedule and hours dictated by business needs
Initiative to meet assigned goals, missions and objectives and motivated to achieve more
Strong attention to detail
Proficient in the use of Microsoft Office, including Word, Excel, Outlook and PowerPoint

Engage with customers to understand their needs and provide exceptional service
Drive sales by promoting products and services effectively
Manage time efficiently to meet sales targets and deadlines
Maintain accurate records of sales activities and customer interactions
Achieve or surpass store and individual sales goals, annual operating benchmarks, and personal objectives
Consistently execute the La‐Z‐Boy selling process and strive to provide a favorable experience to all customers
Maintain strong knowledge of features and benefits of existing and new product lines
Resolve customer inquiries and escalate appropriately when needed
Promote in-home design program
Maximize store promotions, marketing initiatives, and grassroots programs
Collaborate with support teams to ensure operational excellence
Ensure proper execution of all existing and new systems and administrative procedures