Sales Associate

Sales Associate

Requirements

• Demonstrated customer engagement skills.
• Ability to handle multiple tasks concurrently.
• Ability to communicate effectively with customers and employees.
• High school diploma or GED preferred.
• Retail/specialty apparel knowledge and experience preferred.

Responsibilities

• Confidently and proactively helps resolve issues for customers and can balance a number of customers in a busy retail environment.
• Meets customer’s needs by assisting with locating merchandise, informing customers of promotions and revisiting frequently to ensure a positive shopping experience.
• Expedites point of sale transactions at the time of the sale.
• Completes floor replenishment and shipment as needed to ensure customer satisfaction and size availability.
• Ensures store visual standards are set to company direction.
• Executes replenishment process, recovers, and cleans the sales floor to company standard.
• Completes merchandise floor sets according to visual standards and directives.
• Maintains solid product knowledge and merchandise presentation.
• Articulates current promotional events and the brand loyalty program with the customer.
• Minimizes store loss by providing exceptional customer service.
• Maintains housekeeping standards to ensure a positive experience for customers and team.
• Meets or exceeds company productivity standards for all operational processes.
• Achieves daily goals as established by management.
• Establishes and maintains a cooperative working relationship with all members of the team.
• Adapts performing assignments as requested.
• Supports management direction of store.
• Supports, trains, and coaches others to success.
• Adheres to all company policies and safety procedures as directed by the company.

Preferred Qualifications

• High school diploma or GED preferred.
• Retail/specialty apparel knowledge and experience preferred.