Sale Pro

Expert knowledge of DIY business
Expert knowledge of store operations
Advanced automotive system knowledge
Parts knowledge
Ability to source from numerous places including special order, FDO, second source, etc.
In-depth knowledge of store inventory and maintenance processes
Working knowledge of automotive systems and diagnostic ability
Speak and write English (Spanish a plus)
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals
Ability to write simple correspondence
Ability to understand and execute instructions furnished in written, oral, or diagram form
Ability to use basic math accurately: add, subtract, multiply, and divide in all units of measure
Use Microsoft software effectively (Word, Excel required)
Strong organizational skills
Ability to work an assortment of days, evenings, weekends and holidays as needed

Best in class customer service and DIY issue resolution
Provide GAS3 selling experience for all DIY customers including walk-in, on-line orders and phone
Achieve personal/store sales goals and service objectives
Manage DIY services including testing, battery installation, wiper installs, etc.
Ensure high standards of customer service and store appearance standards
Key holder responsibilities (task assignment and completion, safety, open/close duties)
Assist in store inventory processes including POGs, truck put away, shoot outs, cycle counts, back stock, etc.
Back Up to Professional services
Store Cleanliness including floors, bathrooms, facing, dusting, parking lot

3-5 years of prior automotive parts experience
Proven sales ability with past experience in fulfillment of customer transactions
ASE certification preferred, but not required