Saf – IS Regional Program Specialist Mobile
| Company | American Red Cross |
|---|---|
| Location | Miami, FL, USA, Fort Lauderdale, FL, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Mid Level |
Requirements
- Bachelor’s degree in business or public administration, human resources management, community organization, social or health sciences, or related field; or relevant equivalent experience is required.
- A minimum of three years related experience.
- Strong computer skills.
- Public speaking skills and the ability to communicate effectively verbally and in writing are required.
- Strong interpersonal skills and the ability to work well in an individual or team environment.
- Flexibility to accommodate short notice assignments and long periods of time away from home is essential.
- The ability to balance multiple priorities is essential.
- Experience with American Red Cross programs and services is strongly desired.
- Familiarity with military culture, regulations and protocol is strongly desired.
Responsibilities
- Assists in the delivery of American Red Cross programs and services to meet the needs of United States military members, veterans and their families.
- Serves as part of the Hero Care Center Contingency Team.
- Acts as the first line of supervision and support to provide casework expertise and manage volunteers and other staff members during surge situations and disaster responses.
- Supports Disaster Cycle Services (DCS) as necessary in accordance with the DCS COOP SAF responsibilities.
- Maintains deployment readiness at all times by completing medical requirements, clearance requirements and by completing ongoing training requirements to maintain proficiency with casework and relationship management.
- Assists the SAF-IS Regional Manager and/or Director in building strong relationships and partnerships with external constituents in the local community.
- Establish and maintain effective command relationships during deployment.
- Assists in the development and implementation of a strategic volunteer program to engage and enable delivery of all Red Cross programs and services on military installations and local communities within their regional jurisdiction.
- Recruits and trains volunteers in the delivery of SAF and IS U.S. programs and services.
- Supervises volunteer staff in their daily work responsibilities.
- Ensures the delivery of SAF core services and IS U.S. Programs to all clients within their jurisdiction.
- Serves as a Subject Matter Expert (SME) during emergency situations at the SAF Hero Care Center.
- Completes required training to ensure competency in the performance of all call center responsibilities.
- Monitors and reports on American Red Cross Service Delivery Outcomes.
Preferred Qualifications
- Bilingual (Spanish Speaking) candidate is preferred, however not required.
- Experience with American Red Cross programs and services is strongly desired.
- Familiarity with military culture, regulations and protocol is strongly desired.