Room Service Server
Company | Avion Hospitality |
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Location | Lexington, KY, USA |
Salary | $Not Provided – $Not Provided |
Type | Full-Time |
Degrees | |
Experience Level | Entry Level/New Grad, Junior |
Requirements
- Must be able to convey information and ideas clearly.
- Must be able to evaluate and select among alternative courses of action quickly and accurately.
- Must work well in stressful, high-pressure situations.
- Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary.
- Must be effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guests.
- Must be able to work with and understand financial information and data, and basic arithmetic functions.
- Must maintain composure and objectivity under pressure.
Responsibilities
- Approach all encounters with guests and associates in a friendly, service-oriented manner.
- Maintain regular attendance in compliance with Avion Hospitality standards, as required by scheduling which will vary according to the needs of the hotel.
- Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working.
- Always comply with Avion Hospitality standards and regulations to encourage safe and efficient hotel operations.
- Perform opening and closing side work according to Avion Hospitality standards to ensure that guests are served promptly and efficiently.
- Serve guests with all food and beverage requirements in a warm, friendly, courteous, and professional manner.
- Ensure that the room service area and Cafe wait station is kept clean and tidy.
- Follow Avion Hospitality’s portion control and checking procedures precisely.
- Be familiar with the operation of the P.O.S. system.
- Carry out cashiering functions in closing checks and servicing the guest.
- Follow all state liquor laws.
- Maintain a warm, friendly demeanor at all times.
- Ensure that all hallways are free from service debris and that all room service trays are brought back to the kitchen for breakdown and bussing.
- Assist as needed in the Cafe/Lobby Lounge during peak periods.
- Perform any other duties as requested by management.
Preferred Qualifications
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No preferred qualifications provided.