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Room Service Server

Room Service Server

CompanyAvion Hospitality
LocationLexington, KY, USA
Salary$Not Provided – $Not Provided
TypeFull-Time
Degrees
Experience LevelEntry Level/New Grad, Junior

Requirements

  • Must be able to convey information and ideas clearly.
  • Must be able to evaluate and select among alternative courses of action quickly and accurately.
  • Must work well in stressful, high-pressure situations.
  • Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary.
  • Must be effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guests.
  • Must be able to work with and understand financial information and data, and basic arithmetic functions.
  • Must maintain composure and objectivity under pressure.

Responsibilities

  • Approach all encounters with guests and associates in a friendly, service-oriented manner.
  • Maintain regular attendance in compliance with Avion Hospitality standards, as required by scheduling which will vary according to the needs of the hotel.
  • Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working.
  • Always comply with Avion Hospitality standards and regulations to encourage safe and efficient hotel operations.
  • Perform opening and closing side work according to Avion Hospitality standards to ensure that guests are served promptly and efficiently.
  • Serve guests with all food and beverage requirements in a warm, friendly, courteous, and professional manner.
  • Ensure that the room service area and Cafe wait station is kept clean and tidy.
  • Follow Avion Hospitality’s portion control and checking procedures precisely.
  • Be familiar with the operation of the P.O.S. system.
  • Carry out cashiering functions in closing checks and servicing the guest.
  • Follow all state liquor laws.
  • Maintain a warm, friendly demeanor at all times.
  • Ensure that all hallways are free from service debris and that all room service trays are brought back to the kitchen for breakdown and bussing.
  • Assist as needed in the Cafe/Lobby Lounge during peak periods.
  • Perform any other duties as requested by management.

Preferred Qualifications

    No preferred qualifications provided.