Robotics Support Specialist Intern
| Company | Jabil |
|---|---|
| Location | Lexington, KY, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Internship |
| Degrees | Bachelor’s |
| Experience Level | Internship |
Requirements
- Major(s): Computer Science, Computer Engineering or Electrical Engineering
- Class Year(s): Rising Junior, Rising Senior, Recent Graduate
- GPA: Min 3.0
- Strong analytical skills and pattern recognition
- Proficient in Excel (including pivot tables)
- Technically savvy with computer tools and 3D/AR/VR environments
- Creative, innovative problem-solver
- Excellent verbal and written communication
- Collaborative and independent worker
- Able to multitask and manage competing priorities
- Flexible, adaptable, and eager to learn
- Calm under pressure and driven by urgency
- Strong academic background
Responsibilities
- Remotely monitor and correct issues using proprietary cloud-based virtual reality remote control tool.
- Take action on customer calls, which could include interacting with associates and management, to remotely correct issues, and communicate with the next level of support if needed.
- Works closely with Project Management and Engineering to understand and develop application solutions, and then successfully execute the application.
- Provides excellent customer service support.
- Support technician installation of robots.
- Provide support to field technicians servicing robots in the field.
- Teaming with Badger’s cloud-based application developers to drive efficiency and define future improvements in the overall system.
- Writing queries and analyzing data to look for trends within stores, across stores, etc. to drive improvements to the operation.
- Improving the transformation of 3D point clouds to 2D “maps” used in the robot’s guidance system.
- May perform other duties and responsibilities as assigned.
Preferred Qualifications
-
No preferred qualifications provided.