RN / Director of Clinical Operations – Hospice

RN / Director of Clinical Operations – Hospice

Requirements

• Registered nurse in the State with current licensure to practice professional nursing in the State
• Demonstrated ability to supervise and direct professional and administrative personnel
• Ability to market and deal tactfully with customers and the community
• Has excellent observation, verbal and written communication skills
• Knowledge of business management, governmental regulations and CHAP standards

Responsibilities

• Coordinates and oversees all direct and indirect patient services provided by clinical organization personnel
• Provides guidance and counseling to coordinators and Clinical Supervisors to assist them in continually improving all aspects of hospice care services, provided through organization personnel
• Assists Clinical Supervisors in managing clinical teams and planning
• In the absence of the Executive Director/Administrator, the Director, Clinical Operations will become the acting Executive Director/Administrator and will be vested with authority to act in behalf of the Executive Director/Administrator
• Provides help in assessment, planning, implementation and evaluation of patient and family/caregiver care to all clinical personnel as indicated
• Assists the Executive Director/Administrator in the preparation and administration of the organization’s budget
• Interprets operational indicators to detect census changes and increases or decreases in volume that could impact staffing levels, revenues or expenses
• Evaluates performance of Clinical Supervisors
• Assists Clinical Supervisors to develop skills and techniques in evaluating the performance of clinicians
• Hires, evaluates, and terminates organization personnel
• Conducts annual evaluations on clinicians, or more frequently if indicated
• Oversees the maintenance of patient clinical records, statistics, reports and records for purposes of evaluation and reporting of organization activities
• Assures proper maintenance of clinical records in compliance with local, state and federal laws
• Responsible for the maintenance of adequate and appropriate inventory supplies and equipment for the provision of patient services
• Develops, implements and evaluates the orientation program for new organization personnel. Responsible for orientation of new organization personnel, directly or delegated
• Plans and implements in-service and continuing education programs to meet education and training needs of organization personnel
• Assists with the evaluation of organization performance via performance improvement program, productivity, quarterly and annual reviews
• Assures for the quality and safe delivery of hospice services provided through the Organization
• Assists in the development of organization goals. Develops, recommends, and administers Organization policies and procedures
• Assures compliance with all local, state and federal laws regarding licensure and certification of organization personnel and maintains compliance to the CHAP Home Care standards
• Stays informed about changes in the field of nursing and hospice care, shares information with appropriate organization personnel
• Promotes hospice referrals in the health care community
• Other duties as assigned by the Executive Director/Administrator

Preferred Qualifications

• Bachelor’s degree in Nursing from an accredited program by the National League for Nursing preferred
• Three years of management experience preferred
• Experience in a hospice or related health care organization