RN Clinical Consultation
Company | Sedgwick Claims Management Services |
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Location | Tennessee, USA |
Salary | $Not Provided – $Not Provided |
Type | Full-Time |
Degrees | Bachelor’s |
Experience Level | Mid Level |
Requirements
- Bachelor’s degree in nursing (BSN) preferred
- Active unrestricted RN compact licensure required
- Two years of recent clinical practice experience
- Proficient in multiple screens and multiple computer applications
Responsibilities
- Applies all phases of the nursing process, i.e. assessment, planning, implementation and evaluation when triaging calls
- Identifies the needs of caller by triaging, obtaining general health information and/or physician services referral
- Evaluates need for alternative treatment through telephonic contact and assessment with service provider
- Triages patient using defined triage protocols to obtain pertinent data; and enters data into computer system
- Identifies life-threatening emergencies and recommends appropriate interventions
- Refers issues requiring physician interventions to physician in a timely manner; directs patients to appropriate level of care including but not limited to the nearest emergency room, urgent care facility, primary treating physician or selfcare
- Demonstrates effective verbal communications skills
- Adheres to quality assurance standards
- Serves as resource to triage team members
Preferred Qualifications
- Enthusiastic candidates who thrive in a collaborative environment
- Driven to deliver great work
- Seeks innovative customer solutions
- Craves cutting edge opportunities
- Wants dynamic company culture
- Passion about creativity
- Seeks ongoing learning as a person and professional
- Thrives when solving challenging problems
- Wants achievements to be celebrated