Risk Manager/Analyst – Customer Protection

Risk Manager/Analyst – Customer Protection

Requirements

• 6-8 years of experience in information technology risk, cyber security, controls or audit roles.
• Bachelor’s Degree or equivalent experience in a Criminal Justice, Technology, Finance, or an equivalent area of study.
• Professional technology risk certifications (CISSP, Advanced Degree, CISM) preferred.
• Proven technical abilities in multiple areas (e.g., technology infrastructure and application controls, cyber security).
• Apply robust critical thinking and analytical skills in a constantly evolving threat landscape.
• Outstanding organizational, communication, and collaboration skills with corresponding successful experience operating in a fast-paced, regulated environment.
• Experience in Agile methodologies or iterative development processes.
• Ability to draw on the expertise of colleagues to bring forth the best story.

Responsibilities

• Applying a solid grasp of information technology processes and controls and a comprehensive understanding of risk and Cyber Threat Intelligence.
• Representing Customer Protection across various technology and business disciplines, with a focus on fraud prevention controls while conveying customer security expectations.
• Influence key decision makers through a combination of knowledge, reasoning, data analysis, and excellent writing and communication skills.
• Understanding, detailing and communicating status of projects within programs. Following the principles of Disclose, Accountability, Respond and Next Steps: Call out and communicate identified incidents or risks to the leadership team.
• Identifying where analysis is needed to take ideas from strategy to solutions.
• Knowing the latest industry fraud prevention trends and standard processes helping to ensure Fidelity meets evolving client expectations in these areas.

Preferred Qualifications

• Professional technology risk certifications (CISSP, Advanced Degree, CISM) preferred.