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Revenue Operations Manager

Revenue Operations Manager

CompanyPartnerStack
LocationToronto, ON, Canada
Salary$Not Provided – $Not Provided
TypeFull-Time
Degrees
Experience LevelMid Level, Senior

Requirements

  • 3+ years of experience in Revenue Operations, Sales/Marketing Ops, or GTM strategy in a B2B SaaS environment
  • Hands-on experience with Salesforce, HubSpot/Marketo, BI tools (Looker, Tableau, etc.), and automation platforms
  • Strong analytical mindset—comfortable using data to drive decisions and improve processes
  • Excellent communication skills and a collaborative approach to cross-functional work
  • Detail-oriented with the ability to prioritize in a fast-paced, evolving environment
  • Experience supporting a channel or partner GTM motion
  • Background in Customer Success or post-sale operations
  • Familiarity with forecasting models, quota/territory design, and performance attribution

Responsibilities

  • Build and maintain systems to monitor customer health and trigger risk/expansion workflows to improve NDR.
  • Design and manage renewal and expansion automation to streamline post-sale motions and increase Customer Success efficiency.
  • Improve customer journey mapping and identify key operational gaps to reduce churn.
  • Implement feedback loops and NPS tracking for actionable insights to increase customer satisfaction and retention.
  • Build and maintain scalable dashboards to track customer performance metrics to improve visibility for leadership.
  • Partner with finance and other stakeholders to ensure alignment on revenue goals and forecasting accuracy.
  • Drive continuous improvement of forecasting models and methodologies based on performance and market changes.
  • Optimize and document sales processes to improve velocity, consistency, and rep productivity.
  • Collaborate with GTM teams to ensure seamless partner attribution and incentive tracking.
  • Validate Partner Commission Tracking.
  • Document detailed step-by-step workflows for all key RevOps processes, ensuring clarity, consistency, and easy reference.

Preferred Qualifications

    No preferred qualifications provided.