Revenue Operations Analyst – Salesforce

Revenue Operations Analyst – Salesforce

Requirements

• Minimum of 2 years’ experience working in a Revenue / Sales / Commercial Operations function or similar preferably in a mid-large organisation
• Proficient in knowledge and understanding of report and dashboard building in Salesforce
• Demonstrable track-record of supporting cross-functional change in a multi-cultural, and geographically distributed environment
• Ambitious, entrepreneurial, pragmatic, commercial, highly analytical, clear communicator, comfortable with ambiguity
• Excel at solving unstructured problems
• Good understanding of Sales Compensation rules and practices
• Ability to network internally to create solutions where none exist
• Proficient with MS Office Suite, especially Advanced Excel and/or SQL

Responsibilities

• Lead on reporting and analysis for the commercial team
• Be the lead for Salesforce reports and dashboards for the wider business
• Partner with sales leaders to provide actionable insights and drive improvements
• Help create a data-first approach in measuring success
• Drive the development and maintenance of accurate sales forecasts to support strategic decision-making
• Partner with Sales, Marketing and Finance teams to ensure all metrics are reported accurately
• Analyze and advise on improvements in the pre-sales process, rep execution, data cleanliness, target attainment, and systems to boost productivity
• Provide support to the commercial team on the sales process
• Coordinate training for our sales team on salesforce changes, tools and product demos
• Encourage strong cross-team/departmental communication and collaboration
• Assists sales management in understanding processes bottlenecks and inconsistencies
• Ensure the commercial team are following processes
• Maintenance of our commercial systems – i.e. Salesforce
• Ensure that the data entered into Salesforce by the sales team is correct and matches the terms in our contracts
• Proactively monitors and strives to maintain high levels of quality, accuracy, and process consistency in the sales organization’s planning efforts
• Works with Finance to calculate the sales commission compensation on a quarterly basis
• Create a process to track commissions by salesperson by liaising with the BI team
• Works closely with the commercial operations manager to ensure a sales library is developed and maintained for efficient knowledge sharing and to ensure content governance

Preferred Qualifications

• Commercial experience in complex B2B sales or SAAS environment.
• University degree in Finance, Accounting, Business Management is a plus, but not essential
• Experience with Data Visualisation tools e.g.: BI, Tableau is a plus