Revenue Operations Analyst
| Company | CoreWeave |
|---|---|
| Location | Livingston, NJ, USA, Philadelphia, PA, USA, New York, NY, USA, Bellevue, WA, USA, Sunnyvale, CA, USA |
| Salary | $62000 – $70000 |
| Type | Full-Time |
| Degrees | |
| Experience Level | Mid Level, Senior |
Requirements
- 3+ years of experience in billing, revenue operations, or a related finance/operations role, preferably in a cloud infrastructure or SaaS environment.
- Strong understanding of billing systems and processes, with experience in tools such as Salesforce, NetSuite, or bespoke billing systems preferred.
- Analytical mindset with the ability to transform complex data into actionable insights and clear communications.
- Experience working cross-functionally on building and iterating on features with teams such as Sales, Finance, Product, and Engineering.
- Familiarity with post-sale customer journey stages, including renewals, upsells, and account management.
- Strong organizational skills, with the ability to manage multiple priorities in a fast-paced environment.
- Strong communication skills, both written and verbal, with the ability to explain and diagram complex billing scenarios and post-sale processes to both technical and non-technical stakeholders.
- Ability to work independently while also being a strong collaborator in a team setting.
- Experience with cloud billing, usage-based pricing, and fixed-fee contracts is a plus.
Responsibilities
- Partner with Revenue Operations, Commercial Accounting, Engineering, and Product teams to design and implement a comprehensive, scalable billing automation platform that accurately reflects customer billing scenarios (usage-based and fixed monthly billing).
- Play a key operational role in the month-end billing cycle, ensuring all billing inputs (commercial deliveries, exclusions, exceptions) are accurately reflected in customer invoices, collaborating with Sales, Deal Desk, and other stakeholders to validate contract details, pricing, and terms.
- Manage integrations between billing-related systems (e.g., Salesforce, NetSuite, Maxio, Chargify) to ensure seamless data flow and operational efficiency across platforms.
- Collaborate with the Solutions Architecture team to optimize customer delivery, POCs/betas, and technical support, ensuring a smooth post-sale experience and improving overall customer satisfaction.
- Be a key operational partner for GTM teams managing customer renewals, upsells, account management, and business reviews, ensuring alignment with business goals and driving efficiency across customer lifecycle stages.
- Own data integrity for post-sale and existing customer sales motions, developing and maintaining dashboards for tracking bottom-of-funnel metrics and providing actionable insights to GTM and RevOps leadership.
- Provide insights and analytics on bottom-of-funnel performance, identifying trends, tracking KPIs, and recommending process improvements to optimize customer renewals, upsells, invoicing, and contract terminations.
- Proactively identify operational gaps and opportunities for improvement in the bottom of the sales funnel, working with cross-functional teams to design and implement solutions that streamline processes, increase efficiency, and enhance customer experience.
Preferred Qualifications
- Experience with cloud billing, usage-based pricing, and fixed-fee contracts is a plus.