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Revenue Lead – Rops
Company | DaVita |
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Location | Federal Way, WA, USA |
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Salary | $22.5 – $34 |
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Type | Full-Time |
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Degrees | |
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Experience Level | Mid Level |
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Requirements
- High School diploma or equivalent required
- Two to four years’ experience in healthcare reimbursement and revenue cycle management preferred
- Intermediate proficiency in MS Excel, Word, Outlook and PowerPoint
- Demonstrated strengths in teambuilding and leadership skills
Responsibilities
- Review, weekly and monthly key metrics to identify trends or areas of focus; work with Management to develop, document, and implement action plans to address issues
- Identify payer trends and or root cause of billing or claim exceptions; take appropriate steps to resolve and/or escalate issues to minimize bad debt
- Identify and interpret policies related to exceptions
- Determine and apply appropriate business action in absence of policies or in cases of ambiguity
- Escalate issues as needed; provide recommendations
- Act as resource for teammate’s questions and assist with issues of focus and problematic payer issues
- Train new teammates
- Identify training opportunities to improve individual and team performance; perform one-on-one and group training as needed
- Recommend changes on Registration teams, tools, policies and procedures
- Ensure compliance with documented policies and procedures, including SOX narratives; conduct SOX control activities as needed
- Conduct quality assurance reviews of work output and provide feedback to teammates and management; offer suggestions for improvement
- Ability to manage and lead multiple projects, meet deadlines, and adjust priorities appropriately in a high paced work environment. Support department initiatives.
- Stay abreast of changes to ESRD and Medicare Secondary Provider laws and changes
- Strong analytical skills, follow through; with the ability to seek underlying assumptions through probing, questioning, listening, and problem solving
- Ability to interact positively with all levels of the company
- Maintain confidentiality of all patient, teammate, and company information in accordance with HIPPA regulations and DaVita policies
- Know, understand, and follow DaVita teammate handbook, employment policies, safety and security policy and procedures
- Other duties and responsibilities as assigned including but not limited to: Consistent, regular and punctual attendance as scheduled
- Overtime may be required to ensure timely completion of tasks and required duties
- Attend team meetings, phone conferences, and training as needed
- Know, understand, and follow department or company procedures
- Embrace the DaVita culture by actively participating in village and neighborhood initiatives
- Demonstrate DaVita’s core values in all aspects of your role
- Less than 5% travel required
Preferred Qualifications
- Two to four years’ experience in healthcare reimbursement and revenue cycle management preferred