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Revenue Lead – Rops

Revenue Lead – Rops

CompanyDaVita
LocationFederal Way, WA, USA
Salary$22.5 – $34
TypeFull-Time
Degrees
Experience LevelMid Level

Requirements

  • High School diploma or equivalent required
  • Two to four years’ experience in healthcare reimbursement and revenue cycle management preferred
  • Intermediate proficiency in MS Excel, Word, Outlook and PowerPoint
  • Demonstrated strengths in teambuilding and leadership skills

Responsibilities

  • Review, weekly and monthly key metrics to identify trends or areas of focus; work with Management to develop, document, and implement action plans to address issues
  • Identify payer trends and or root cause of billing or claim exceptions; take appropriate steps to resolve and/or escalate issues to minimize bad debt
  • Identify and interpret policies related to exceptions
  • Determine and apply appropriate business action in absence of policies or in cases of ambiguity
  • Escalate issues as needed; provide recommendations
  • Act as resource for teammate’s questions and assist with issues of focus and problematic payer issues
  • Train new teammates
  • Identify training opportunities to improve individual and team performance; perform one-on-one and group training as needed
  • Recommend changes on Registration teams, tools, policies and procedures
  • Ensure compliance with documented policies and procedures, including SOX narratives; conduct SOX control activities as needed
  • Conduct quality assurance reviews of work output and provide feedback to teammates and management; offer suggestions for improvement
  • Ability to manage and lead multiple projects, meet deadlines, and adjust priorities appropriately in a high paced work environment. Support department initiatives.
  • Stay abreast of changes to ESRD and Medicare Secondary Provider laws and changes
  • Strong analytical skills, follow through; with the ability to seek underlying assumptions through probing, questioning, listening, and problem solving
  • Ability to interact positively with all levels of the company
  • Maintain confidentiality of all patient, teammate, and company information in accordance with HIPPA regulations and DaVita policies
  • Know, understand, and follow DaVita teammate handbook, employment policies, safety and security policy and procedures
  • Other duties and responsibilities as assigned including but not limited to: Consistent, regular and punctual attendance as scheduled
  • Overtime may be required to ensure timely completion of tasks and required duties
  • Attend team meetings, phone conferences, and training as needed
  • Know, understand, and follow department or company procedures
  • Embrace the DaVita culture by actively participating in village and neighborhood initiatives
  • Demonstrate DaVita’s core values in all aspects of your role
  • Less than 5% travel required

Preferred Qualifications

  • Two to four years’ experience in healthcare reimbursement and revenue cycle management preferred