Revenue Agent 3

Two years experience of direct collections of past due accounts which included at least one year of field collections experience.
Collection experience must have been your primary responsibility, not incidental to other major duties, and have included: tracing and contacting debtors and conducting field investigations; authority to initiate liens, garnishments, wage assignments, etc.; examination of business management and accounting records; determining liability and delinquency charges; collecting by telephone, letter, or personal contact; and negotiating payment plans and partial settlements.
Some positions in this class may require the possession of an Oregon driver’s license valid for the class of vehicles used by the employing agencies.
One year of experience in direct collection of past due accounts (telephone or face-to-face) including knowledge of field collection techniques. Collection experience must have been your primary responsibility, not incidental to other major duties, and have included: tracing and contacting debtors; effecting collections by telephone or letter; determining need for, and authorizing, payment plans; and applying a knowledge of business and accounting records to determine the extent of liability and appropriate collection techniques.

Performs advanced collection actions using established policy and procedures. These actions could include till taps, license suspensions, contract suspensions, seizure of assets and any other agency approved action. Ensure security of money collected in the field.
Assists the public in person, by correspondence, and by telephone to answer in-depth questions regarding collection procedures of various tax programs, and options available to taxpayers to resolve their tax liabilities.
Conduct field investigations. Locate debtors by visiting their current and former place of residence, current and former place of employment, and current and former place of business.