Returns Operations Manager
| Company | Stryker |
|---|---|
| Location | Plainfield, IN, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Senior |
Requirements
- Bachelor’s degree in business or related curriculum
- 6 years of operations, distribution, logistics or technical experience
Responsibilities
- Lead, mentor, and support return center team members, fostering a collaborative and goal-oriented work environment.
- Oversee the thorough inspection and assessment of returned products to determine their condition, functionality, and suitability for restocking or other disposition.
- Coordinate the accurate and timely return of eligible products to inventory, ensuring compliance with Stryker standards and procedures.
- Continuously review and enhance return center processes to improve efficiency, reduce waste, and optimize overall performance.
- Monitor key performance indicators (KPIs), analyze operational data, and prepare reports to support decision-making and drive excellence within the return center.
Preferred Qualifications
- 2 years of supervisory experience
- Experience leading and managing projects