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Retirement – Product Owner

Retirement – Product Owner

CompanyManulife Financial
LocationKitchener, ON, Canada
Salary$68775 – $114625
TypeFull-Time
Degrees
Experience LevelMid Level, Senior

Requirements

  • 3 – 5 years of relevant work experience
  • Understanding and/or past interaction with Plan Sponsors, Plan Administrators, Plan Members and/or the Advisor and Consultant communities.
  • Working knowledge of how Retirement products are used
  • Prior track record of delivering digital projects, working within innovative environments, and leading execution across functional teams and business units.
  • Highly effective communicator who can clearly articulate business needs between technical and non-technical resources as well as present strategy and vision to senior management.
  • Strong relationship development and management skills.
  • Entrepreneurial drive and demonstrated ability to achieve stretch goals in an innovative and fast-paced environment.
  • Strong analytical, troubleshooting, and problem-solving skills.
  • Product management or design experience with a focus on Digital.
  • Experience defining and tracking key digital performance indicators.
  • Ability to take initiatives, work with minimal supervision and passion to solve problems.

Responsibilities

  • Own the product backlog and feature prioritization
  • Provide clarity on what and why of customer / business needs
  • Drive the product strategy, planning, and delivery of key capabilities for features
  • Ensure progress against important milestones
  • Act as the voice of the customer in the definition of product; incorporate feedback from customer insights and research
  • Work in collaboration with internal and external key stakeholders to ensure successful development and implementation of features
  • Ability to determine solutions and opportunities that will close gaps in product/service
  • Launch new digital transactions
  • Monitor the outcomes and experience of launched features and iterate where required
  • Enhance and manage existing digital properties

Preferred Qualifications

  • Understanding of agile / design thinking concept development and project management methodologies.
  • User centered design, user experience and journey mapping skills.
  • Competitive intelligence investigations