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Retirement – Product Owner
Company | Manulife Financial |
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Location | Kitchener, ON, Canada |
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Salary | $68775 – $114625 |
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Type | Full-Time |
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Degrees | |
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Experience Level | Mid Level, Senior |
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Requirements
- 3 – 5 years of relevant work experience
- Understanding and/or past interaction with Plan Sponsors, Plan Administrators, Plan Members and/or the Advisor and Consultant communities.
- Working knowledge of how Retirement products are used
- Prior track record of delivering digital projects, working within innovative environments, and leading execution across functional teams and business units.
- Highly effective communicator who can clearly articulate business needs between technical and non-technical resources as well as present strategy and vision to senior management.
- Strong relationship development and management skills.
- Entrepreneurial drive and demonstrated ability to achieve stretch goals in an innovative and fast-paced environment.
- Strong analytical, troubleshooting, and problem-solving skills.
- Product management or design experience with a focus on Digital.
- Experience defining and tracking key digital performance indicators.
- Ability to take initiatives, work with minimal supervision and passion to solve problems.
Responsibilities
- Own the product backlog and feature prioritization
- Provide clarity on what and why of customer / business needs
- Drive the product strategy, planning, and delivery of key capabilities for features
- Ensure progress against important milestones
- Act as the voice of the customer in the definition of product; incorporate feedback from customer insights and research
- Work in collaboration with internal and external key stakeholders to ensure successful development and implementation of features
- Ability to determine solutions and opportunities that will close gaps in product/service
- Launch new digital transactions
- Monitor the outcomes and experience of launched features and iterate where required
- Enhance and manage existing digital properties
Preferred Qualifications
- Understanding of agile / design thinking concept development and project management methodologies.
- User centered design, user experience and journey mapping skills.
- Competitive intelligence investigations