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Retail Softball Ambassador

Retail Softball Ambassador

CompanyDick’s Sporting Goods
LocationKing of Prussia, PA, USA
Salary$Not Provided – $Not Provided
TypeFull-Time
Degrees
Experience LevelEntry Level/New Grad, Junior

Requirements

  • Flexible availability – including nights, weekend, and holidays
  • Prior retail sales experience (or customer-focused experience) preferred

Responsibilities

  • Meets the customer where they are in their softball journey, creating a tailored and unparalleled customer service experience; adapting sales style appropriately and leveraging in store technology (e.g., HitTrax when applicable and appropriate) to gather data driven insights that in turn help inform recommendations.
  • Leverages on-the-field expertise and/or softball knowledge to provide recommendations that meets the athlete’s needs.
  • Translates / aligns product technology to the athlete (e.g., material of the bats, etc.) and the position(s) they play; contributing to and enhancing the athlete’s overall game day experience.
  • Fully outfits athletes with appropriate product, equipment and accessories to equip them for any occasion – from practice / training to game day
  • On occasion, participates in Diamond Sports Universities across the nation to test and learn new products in order to then share knowledge and insights with both teammates and athletes.
  • Partners with store teammates by regularly utilizing training materials to educate others on new softball-related products
  • Maintains merchandise presentation standards and signage of applicable department to Company standards as directed.
  • Adhere to established policies and procedures related to safety, loss prevention and standard operating procedures. Maintains confidentiality of all Company information.
  • Takes an all-hands-on-deck approach to support the team across the store.
  • Performs other tasks as assigned by management.

Preferred Qualifications

  • Prior retail sales experience (or customer-focused experience) preferred